Who we are
The Birkdale Golf Residence is a privately owned residence in Southport, Merseyside, offered for exclusive-use stays. This policy explains how we handle personal information submitted through this website.
Legal
How we handle the information you share with us when you enquire or book.
The Birkdale Golf Residence is a privately owned residence in Southport, Merseyside, offered for exclusive-use stays. This policy explains how we handle personal information submitted through this website.
When you complete an enquiry or booking request we collect the details you give us: your name, email address, telephone number, requested dates, group size, services of interest and any message you write.
We also collect limited technical information such as your browser type and pages visited, used only to keep the site secure and working correctly.
We use your details to respond to your enquiry, to discuss availability and arrangements for your stay, and to keep a record of correspondence relating to a booking.
We do not sell your information, and we do not add you to marketing lists without your agreement.
We share information only where it is necessary to deliver what you have asked for — for example, passing your requirements to a chosen caterer, driver or golf club when you ask us to help arrange them.
Our website, database and email delivery are operated by trusted service providers acting on our instructions.
Enquiry and booking correspondence is retained while it is relevant to your stay and for a reasonable period afterwards for our records. You may ask us to delete it sooner.
You may ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Please write to enquiries@birkdalegolfresidence.com and we will respond promptly.
Questions about this policy can be sent to enquiries@birkdalegolfresidence.com.